Our policy aims to convey the manner in which we collect, protect, manage and disclose personal information in accordance with the Privacy Act (1988) (Cth), and also with the Australian Privacy Principles (APP). The policy covers our patients, clients, professional and service providers.

We acknowledge and respect your right to withhold requested personal information. However we advise that requests for anonymity or use of a pseudonym may affect our ability to provide you with the requested services.

Unless otherwise required by law, we will not collect, hold, use or disclose sensitive information without your consent. Any unsolicited personal or sensitive information received and not required will be de-identified and/or destroyed within a reasonable time.

The personal information collected and used by us may vary, according to your particular interaction with us. The information that is commonly collected may include, but is not limited to, the following:
• Name, age, gender, date of birth and contact details
• Parent, guardian or carer
• Medical history
• Government identifiers (Medicare, DVA, etc)
• Billing information
• Driver’s licence or Passport

We will only collect, hold and disclose information to the extent required under legislation and for the provision of services, or ongoing care with other medical practitioners (as nominated). Disclosure examples:
• Medicare or health funds,
• Government agencies,
• Legal or compliance (Workers Compensation, legal claims),
• Our suppliers or professional advisors, as required
• Research (with consent)

Your personal information may be collected in a number of ways, but it is our preference to obtain that information directly from you wherever possible. It may be collected through information forms or questionnaires, or through electronic formats. On occasion it may be obtained through a third party, in which circumstances, all reasonable steps will be taken to inform you of these actions, as applicable.

Under the APP, patients have the right to access their personal information, within the guidelines provided. For further information: www.oaic.gov.au.

Storage and Security

Personal information is held as:
• Hardcopy (physical documents)
• Electronically
• Digital Images
Our security measures include:
• Secure premises
• Anti-virus software
• Limitation on access to personal information to those who require access for the purpose of providing services or ongoing care.

If you require further information about our Privacy Policy, please contact us directly on: (02) 9372 5500 or email us at info@infinitymedicalimaging.com.au

Any concerns or complaints regarding your personal privacy should be advised directly in the first instance by calling on (02) 9372 5500 or emailing info@infinitymedicalimaging.com.au
Please be assured that any notified concerns will be addressed as a priority.